Shipping policy
Shipping Fees
We offer free standard worldwide shipping on all orders over £50.
For orders below £50, a standard shipping fee of £5.99 will be applied at checkout.
We work with reliable logistics partners including YunExpress, 4PX, DHL, and FedEx, depending on your location and selected shipping method.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a notification with a tracking number once your order has been shipped.
Standard Shipping Times
| Location | Estimated Delivery Time |
|---|---|
| United States | 5–9 Business Days |
| United Kingdom | 5–8 Business Days |
| Europe | 5–9 Business Days |
| Canada | 5–9 Business Days |
| Australia & New Zealand | 5–9 Business Days |
| Singapore | 5–9 Business Days |
| Vietnam, Philippines | 7–12 Business Days |
| Central & South America | 9–18 Business Days |
| Asia (Other Regions) | 7–15 Business Days |
| Africa | 9–18 Business Days |
⚠️ These estimates do not include our 1–3 day processing time.
🛃 Customs clearance and local postal delays may occasionally extend delivery times.
Express Shipping Times
| Location | Estimated Delivery Time |
|---|---|
| United States | 2–4 Business Days |
| United Kingdom | 2–4 Business Days |
| Europe | 2–4 Business Days |
| Canada | 2–4 Business Days |
| Australia & New Zealand | 2–4 Business Days |
Currently, express shipping is not available for Central/South America, most of Asia, or Africa.
Shipping Items with Lithium Batteries
For products containing lithium batteries (e.g., power banks, LED lights), shipping times may be extended due to international air transport restrictions.
| Location | Estimated Delivery Time |
|---|---|
| All supported regions | 5–12 Business Days |
Tracking Your Order
Once your order ships, you'll receive an email with your tracking number.
You can track your order via our Track Your Order page.
Important Notes
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Please double-check your shipping address before completing your order. We are not responsible for delays or losses due to incorrect addresses.
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If Magwink makes a shipping error, we’ll fully cover the cost to resend your order.
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Orders flagged for fraud review may be delayed or canceled.
Customs, Duties & Import Fees
International shipments may be subject to customs duties and import taxes. These fees are determined by your local customs authority and are not included in your order total.
By placing an order with Magwink, you agree to be responsible for any applicable import fees.