❓ Frequently Asked Questions (FAQ)

🔹 1. What is Magwink?

Magwink is a lifestyle tech brand focused on smart magnetic accessories for creators, mobile professionals, and minimalists. Our products are designed to make your daily tech experience smoother, faster, and more fun — one snap at a time.

🔹 2. Are your products MagSafe compatible?

Yes! Most of our accessories are MagSafe-compatible, and they’re tested for secure magnetic strength with iPhone 12 and newer. Be sure to check the product description for specific compatibility info.

🔹 3. Do I need a MagSafe case to use your products?

For best performance, we recommend using a MagSafe-compatible case or no case at all. Regular phone cases may reduce magnetic strength.

🔹 4. Do you ship internationally?

Yes, we ship worldwide! Shipping times and fees may vary by country. You’ll see all available options during checkout.

🔹 5. How long does shipping take?

We usually process orders within 1–2 business days. Delivery times depend on your location:

🇺🇸 US: 5–8 business days
🌍 International: 7–15 business days

You'll receive tracking information once your order ships.

🔹 6. Do you offer returns or refunds?

Yes — we offer a 30-day return policy. If you’re not happy with your product, just contact us within 30 days of delivery. The product must be unused, in its original packaging.
👉 Learn more: Return & Refund Policy

🔹 7. What does your Lifetime Warranty cover?

We offer a lifetime warranty on all products against defects in materials or craftsmanship. It doesn’t cover misuse, wear and tear, or cosmetic damage.
👉 See full details: Lifetime Warranty

🔹 8. How can I contact customer service?

We’re here to help! Reach out via:
📩 Email: support@magwink.com
📥 Instagram DM: @magwink.official

🔹 9. I’m a creator. How can I collaborate with Magwink?

We love working with creators of all sizes! If you’re a content creator or influencer, just email us or DM us with your social handle.
👉 Learn more: Creator Program